Questions to consider asking...

Comparing Security Providers

How long has the company been in business?

 

Where is the business located? Is their address listed in the phone book, or are they comfortable being difficult to find?

 

Does the company have a physical office in Central Pennsylvania that you could visit if you chose to?

 

How long have they been doing business and have had offices in Central Pennsylvania?

 

Are they members of the professional trade groups, such as the National Burglar and Fire Alarm Association, or the Electronic Security Association, or the Pennsylvania Burglar and Fire Alarm Association?

 

Is it a one person company, or a one person company that tries to sound much larger to try to impress?

 

Is the company a multi-national company where it may be difficult to deal with the same person twice?

 

Do they actually have a business address, or is it a home address?

 

When you call the company number, how long does it take to get a real person on the phone?

 

Is the person that you eventually reach able to provide the assistance that you need, or, are they able to get you in touch with the correct person who is able to help?

 

What do the local law enforcement and firefighters have to say about the company. Emergency Responders probably won't endorse any company, however, they MAY tell you which companies are problematic or difficult to deal with.

 

 

Comparing the equipment and installation:

How frequently does your security system check in with, or transmit data to  the monitoring station?

 

When using backup communications technology, perhaps cellular or another method, how frequently is this method actually tested by transmitting real data?

 

Are you able to log in to a website to see the actual data that your system is transmitting?

 

Have they explained why Comcast Digital and other VoIP providers cannot provide reliable transmission of alarm data?

 

Comparing the Price

Comparing pricing is obviously an important step when considering your security. It clearly should not be the first consideration.

 

We are very comfortable having our pricing compared to similar equivalent product and installation; it is a very rare occasion when Advantage Security Inc. is not able to provide the best price on the quality equipment and installation that is ideal for your needs.

 

When any company pushes for a quick sale, it should be a red flag of caution. We've heard of folks buying security systems and having it installed the same day. Nearly all of these circumstances don't end well, and sometimes it takes a bit of time before the client realizes how badly they've been scammed. Summertime door knockers are known to operate like this.

 

Comparing for Amusement

Did you really think that you could get a reliable security system from a dependable company for $99, or perhaps even less? Perhaps $99 is a great deal for a security system. Would you consider $99 a great deal for a pacemaker?

 

Another great question to consider is this; how could the first service call cost more than the installation of the entire security system?

 

Big security companies marketing statistics show that nearly all of their $99 systems turn into sales that are many multiples of the $99 amount. Imagine this, a new car advertised for $20,000; when you go to buy it, you find out what they're really telling you that you need is going to cost you $50,000? For most folks, that is offensive! Why can't they just be honest up front? It's a question that you'll need to ask them!